Terms & Conditions
For the sale of goods through the 77propeller.com online store
018 54 Slavnica
ID: 51 256 550
VAT number: 2120664524
VAT number: SK2120664524
The company is registered in the commercial register kept at the District Court in Trenčín, section Sro, insert no.
The company is a VAT payer.
2.1 The buyer can order the goods as follows:
a) through the shopping cart on the seller’s website,
2.1.1 We manufacture the goods
a) in advance and its availability is indicated on the e-shop as the number of pieces in stock
b) to order, in this case the production time is within 14 days, we reserve the right to delay
to change the delivery time after agreement with the customer
2.2 By sending the order, the buyer undertakes to take over the ordered goods and to pay the agreed price for the goods
- The seller undertakes to deliver the correct type and quantity of goods at the agreed price according to the order.
reason. The buyer can cancel the order by phone or e-mail. After verifying the fulfillment of the conditions
cancellation of the order, the seller will confirm the cancellation of the order to the buyer by e-mail or by phone. IN
if the amount for the ordered goods has already been paid, the seller will send the money back to the bank account
the buyer, or deliver them in another way that they mutually agree on.
2.5 The seller has the right to cancel the order if it is not possible to secure the ordered goods. IN
in such a case, the buyer will immediately return the paid amount in full, or offer him a replacement
goods, or another solution, if the buyer agrees. The seller has the right to cancel the order also in
if he cannot contact the buyer (incorrect or missing contact information,
3.1 The seller is a VAT payer.
3.2 The price for transporting the goods is added to the basic price of the order, depending on the method of delivery
the buyer chooses.
The price is derived from the total weight of the ordered goods and the current rate can be seen directly in
order (for each method of transport). Packaging is included in the shipping price.
4.1 The buyer can pay for the goods a) cash on delivery or b) by transfer to the seller’s account based on
proforma (advance) invoice. Based on the sent order, the seller issues an invoice, which he sends
together with the order confirmation by e-mail.
b) transfer to the account in the form of an advance invoice is required by the seller in the event that:
I. the price of the order exceeds €100
II. the buyer orders goods outside the product range, i.e. his own picture, for example
In this case, payment form b) is possible as follows:
I. by transfer order from your account
- by direct cash deposit to the seller’s account
4.2 Payment is only possible in EUR
4.3 The seller sends the tax document (invoice) to the buyer together with the goods.
TERMS OF DELIVERY
5.1 The delivery time for the goods offered by the seller is in most cases within 5 working days from
confirmation of the order, the maximum delivery time is 14 days or may be extended after agreement with the buyer.
(after notification that the semi-finished product is not on the central shelf, it can be extended up to 30 days
5.3 The goods will be shipped immediately after confirmation of the order and after meeting all conditions for
DELIVERY OF GOODS
6.1 The seller ensures the transportation of the goods in the way that the buyer chooses from the options offered
a) Post office
b) Slovak post
6.2 The place of collection is determined based on the buyer’s order. Delivery is considered to be completed
delivery of goods to the designated place.
6.3 The goods are adequately packed and secured. The buyer is obliged to check the goods upon receipt
integrity of the shipment.
he will also deliver an operating manual and a warranty card together with the manufacturer if the nature of the goods requires it.
6.5 The seller is responsible for the goods until they are taken over by the buyer. The goods are considered received
to the buyer from the time the latter confirms the receipt of the goods in writing.
6.6 The seller is not responsible for late delivery of the ordered goods to the buyer
carrier. The carrier is fully responsible for damage to the shipment caused by the carrier. Such
cases are resolved by the seller by delivering new goods to the buyer after payment of all damages to the carrier.
6.7 In case of greater interest, it may happen that we have a shortage of goods and so the goods ordered by you
we can deliver in several packages, while you pay the postage and handling as for one package.
WITHDRAWAL FROM A FIXED ORDER
7.1 In accordance with the law, the buyer is entitled to withdraw from the completed order without giving a reason
(according to the law “from the purchase contract”, if the buyer has already received the goods) within 30 working days from the day of receipt
7.2 The goods to be returned must be:
b) complete (including accessories, documentation, …),
c) including the attached proof of purchase.
7.3 If the buyer decides to return the goods according to point 7.1 of these Terms and Conditions, he is obliged to:
a) contact the seller with a request to withdraw from the completed order, state the number
order (variable symbol), date of purchase and your refund account number,
b) send the goods back to the seller’s address – it is recommended to send the goods registered, insured and used
suitable packaging, so that during transport there is no writing, sticking, or other deterioration of the originals
packaging and the goods themselves (the seller is not responsible for any loss or damage to the goods during
c) pay the expenses related to the return of the goods (postage, insurance, …).
7.4 After fulfilling the conditions according to points 7.1 to 7.3 of these Terms and Conditions and after receiving the returned
the seller of the goods is obliged to:
a) take the goods back,
b) return the full price to the buyer no later than 14 days from the date of withdrawal from the equipped order
paid for the goods
7.5 In case of non-fulfillment of any of the conditions according to points 7.1 to 7.3 of these Terms and Conditions
the seller will not accept withdrawal from the equipped order and the goods will be returned at cost
8.1 The processing of complaints is governed by the warranty conditions of specific goods, Commercial
the Code and relevant provisions of the Civil Code and special regulations.
8.2 The warranty period for all goods offered in the seller’s online store is 24 months. On the
the exercise of rights from liability for defects (complaint) is always sufficient proof of purchase (attached
invoice). Presenting the proof of purchase for the purposes of the claim is sufficient even if it was issued
warranty card, but the customer lost it.
8.3 The warranty does not cover normal wear and tear of the thing (or its parts) caused by use.
8.4 The buyer is obliged to deliver the claimed goods to the claim clean, mechanically undamaged, s
a copy of the invoice, delivery note. The buyer is obliged to send a description of the defect together with the goods.
8.5 COMPLAINT PROCEDURE:
8.5.1. Inform us as soon as possible by email or phone about the product error.
8.5.2. Send the product back to the address of the seller’s company
A user who is a natural person confirms that he is a natural person by signing the Agreement or sending the Order
provided personal data in the scope of first name, last name, residential address, e-mail address, telephone number,
are accurate and true. The processing of the mentioned personal data is carried out on a legal basis:
the processing of personal data is necessary for the performance of the Agreement to which the User is a party,
or to take measures before concluding the Agreement based on the User’s request in accordance with
the provisions of Art. 6 point 1 letter b) Regulations of the European Parliament and of the Council (EU) 2016/679 of April 27
2016 on the protection of natural persons in the processing of personal data and on the free movement of such data,
which repeals Directive 95/46/EC (hereinafter referred to as “GDPR”) The purpose of personal data processing is
collection, storage and processing of personal data by the Provider and their use for
invoicing purposes, delivery of goods, informing about the status of the order and other actions connected with the ordered a
provided by the Service, including later communication with the User (complaint, withdrawal from the contract and
etc.), as well as for the needs of the Provider’s own marketing, for the purposes of offering Services, sending
information about products, including by electronic means (e-mail, sms, telemarketing). User bears
The provider is authorized to process personal data beyond the scope specified in point 9.1. of these GTC and which
the processing is not compatible with the legal basis specified in point 9.1. of these GTC, only on the basis of
prior consent provided by the User voluntarily and for a predetermined purpose, scope and
time. The user has the right to revoke the consent given in writing at any time. The withdrawal of consent is effective on
its delivery to the Provider.
The provider undertakes not to use or provide personal data beyond the scope necessary for operation
ordered Service and ensuring its operation. Personal data are not provided to any third parties
with the exception of products where the opposite is explicitly stated. In such a case, however, the Provider is
obliged in a contractual relationship with a third party to agree on the protection of personal data in the sense of the valid ones
legal regulations, especially the Personal Data Protection Act, and at the same time it is mandatory in the Contract
inform the User that the provision of personal data to a third party is necessary for the performance of the Agreement and v
otherwise, the Service cannot be provided. For these purposes, it is essential that the Provider obtains
consent from the User.
All personal data are protected in accordance with applicable legal regulations, in particular the Protection Act
The Provider does not have the right to interfere with the content of the User’s internet presentations, nor the right to do so
for monitoring or storing the User’s electronic mail, with the exception of carrying out regular
backup activity for the User based on his Order.
as well as to secure all data, database and mail files of the User against their loss,
damage or destruction.
The Provider acts as an Intermediary in relation to the User’s customers according to the provision
Art. 28 GDPR. For this reason, the Agreement between the Provider and the User is governed by the following:
The provider may not entrust the processing of personal data to another intermediary without
prior special written consent of the User. In case of written consent of the User, it is
The provider is obliged to deposit this additional intermediary in the contract or other legal act
the same obligations regarding the protection of personal data as set forth in this Agreement, whereby
the responsibility towards the User is borne by the Provider if another intermediary fails to fulfill its obligations
regarding the protection of personal data.
The Provider undertakes to process personal data only for the purpose of providing Services.
The Provider processes personal data for the entire period of validity and effectiveness of the Agreement between it and the User.
The Provider processes personal data to the same extent as the User processes them.
The affected persons are the customers of the User.
The provider is authorized to carry out with personal data only processing operations necessary for
fulfillment of the purpose of processing, in particular: acquisition, collection, storage and disposal.
purpose of processing and only in accordance with the terms of this article of the GTC, or written instructions
The User, even if it involves the transfer of personal data to a third country or internationally
organizations. If it concerns the transfer of personal data to a third country or international organization to
on the basis of a special regulation or an international treaty to which the Slovak Republic is bound,
In such a transfer, the Provider is obliged to notify the User of this request before processing
personal data, if a special regulation or an international treaty to which the Slovak Republic is bound,
does not prohibit such notification for reasons of public interest.
The provider is obliged to protect the processed personal data against their damage, destruction, loss,
change, unauthorized access and making available, providing or publishing, as well as before
by any other inadmissible methods of processing.
The provider declares that it guarantees the security of processed personal data, while receiving
technical and organizational measures to ensure the protection of rights and protection of personal data
of the User’s customers, especially against accidental or illegal destruction, loss, alteration or
by unauthorized provision of transmitted personal data, stored personal data or otherwise
processed personal data, or unauthorized access, took into account the nature, scope, context and
the purpose of processing personal data, risks that are capable of disrupting the security of personal data protection
and their severity.
The provider is obliged not to provide personal data to third parties, not to use personal data for other than
agreed purpose, not to abuse for your own benefit or the benefit of a third party and not to dispose of personal data
contrary to this article of the GTC.
the User’s customers. Personal data must not be used for personal use, they must not be published or provided
nor make available. They undertake to maintain this confidentiality even after the expiration and effectiveness of the Agreement.
The provider is responsible for the confidentiality of its employees and others authorized by them
persons, as well as possible external collaborators.
The provider is obliged to ensure that the collected personal data are processed in the form
enabling the identification of the User’s customers only during the necessary time to achieve the purpose
The Provider undertakes to cooperate and provide the User with cooperation in securing
compliance with the User’s obligations to respond to the requests of the User’s customers when exercising their rights according to
the provisions of Chapter III of the GDPR, including the User’s notification of each written request for access, which
were delivered to the Provider in connection with the User’s obligations under the GDPR, Act no. 18/2018 Z.
from. on the protection of personal data and on the amendment of certain laws (hereinafter referred to as the “Protection Act
personal data”) and other related regulations.
The Provider undertakes to cooperate and provide the User with cooperation in securing
compliance with obligations according to the provisions of art. 32 to 36 GDPR, namely:
ensure the security of processing;
personal data protection;
if necessary, carry out an assessment of the impact on the protection of personal data, regarding the impact
processing for the protection of personal data;
consult with the Office for the Protection of Personal Data before carrying out any processing, if z
the assessment of the impact on the protection of personal data shows that this processing would lead to a high risk
in case the User does not take measures to mitigate this risk.
The Provider undertakes to provide the User with all the information necessary to demonstrate compliance
obligations set out in the provision of art. 28 GDPR and provide the User with cooperation in the audit
personal data protection and control by the User or the auditor appointed by the User.
The Provider is obliged to immediately notify the User if, in the Provider’s opinion, any
the instruction given by the User violates the Personal Data Protection Act, a special regulation or
an international agreement to which the Slovak Republic is bound, which relate to the protection of personal data.
The Provider undertakes after the end of the validity and effectiveness of the Agreement, based on the User’s decision
delete the personal data or return the personal data to the User and delete the existing copies that they contain
personal data, if a special regulation or international agreement to which the Slovak Republic is bound,
does not require the storage of this personal data.
The provider in accordance with the provisions of art. 13 GDPR informs the User as a data subject of the following
Identification data of the OLIN Provider. Ltd. Slavnica 98 018 54 Slavnica, which is registered in
Business Register of the Trenčín District Court, Section: Sro, Insert number: 35850/R, ID: 51 256 550
Tax identification number: 2120664524, VAT number SK2120664524
The provider can be contacted at the e-mail address: firstname.lastname@example.org or by phone at
number: +421 948 656 978
The list of personal data is given in point 13.1. of this article;
In special cases, if it is necessary for the Provider to provide the Service with personal data
data to a third party or to transfer personal data to a third country, the Provider will provide information about this fact
The provider stores personal data for the entire period of service provision.
The User has the right to request from the Provider access to personal data relating to the person concerned,
the right to correct personal data, the right to delete personal data or the right to restriction
personal data, the right to object to the processing of personal data, as well as the right to portability of personal data
If the user suspects that his personal data is being processed without authorization, he can file a complaint with the Office for the Protection of
personal data proposal of the Slovak Republic for the initiation of proceedings on the protection of personal data. according to § 100
of the Personal Data Protection Act.
Provision of personal data referred to in point 13.1. For the conclusion of the Agreement, the user needs a
provision of the Service.
Information on the rights of the person concerned – the User:
The person providing personal data (data subject – User) has, in accordance with the provisions of Art. 15 to 22 and Art.
34 GDPR the following rights
The right to access personal data according to Art. 15 GDPR: The person concerned has the right to obtain from
The provider’s confirmation as to whether personal data relating to it is being processed. The person concerned has
the right to obtain access to this personal data and to the information referred to in point 13.8.
The right to correct personal data according to Art. 16 GDPR: The data subject has the right to the Provider
corrected incorrect personal data concerning her without undue delay. With purpose in mind
processing of personal data, the affected person has the right to supplement incomplete personal data.
The right to erasure of personal data according to Article 17 GDPR: The affected person has the right to the Provider
deleted without undue delay the personal data concerning her, if the person concerned has exercised the right to
the person concerned revokes the consent on the basis of which the processing of personal data is carried out, and it does not exist
other legal basis for processing personal data,
the person concerned objects to the processing of personal data and there are no overriding legitimate reasons for
processing of personal data or the person concerned objects to the processing of personal data for the purpose
personal data is processed illegally,
the reason for the deletion is the fulfillment of the obligation according to the GDPR, the Personal Data Protection Act, special
regulation or international agreement to which the Slovak Republic is bound,
personal data was obtained in connection with the offer of information society services.
The right to limit the processing of personal data according to Art. 18 GDPR: The data subject has the right to
for the Provider to limit the processing of personal data if:
the affected person objects to the correctness of the personal data, during the period allowing the Provider
verify the correctness of personal data,
the processing of personal data is illegal and the data subject objects to the deletion of personal data and requests
instead limiting their use,
The provider no longer needs personal data for the purpose of processing personal data, but needs them
the person concerned to exercise a legal claim,
The provider prevails over the legitimate reasons of the person concerned.
The Provider is obliged to inform the affected person whose processing of personal data will be restricted
before the restriction of personal data processing is lifted.
On the basis of Art. 19 of the GDPR, the Provider is obliged to inform if the data subject so requests
the person concerned about the recipients to whom the Provider notified the correction of personal data, deletion
personal data or restriction of personal data processing.
The right to portability of personal data according to Art. 20 GDPR: The person concerned has the right to obtain personal
data that concern her and that she provided to the Provider, in a structured, commonly used and
machine-readable format and has the right to transfer this personal data to another operator.
The right to object to the processing of personal data according to Art. 21 GDPR: The person concerned has the right to object
the processing of her personal data for a reason related to her specific situation carried out on a legal basis
based on the fact that the processing of personal data is necessary to fulfill the task performed in
public interest or because the processing is necessary for the purpose of legitimate interests
Provider or third party, including profiling based on these provisions. Provider
may not further process personal data if it does not demonstrate the necessary legitimate interests for processing
personal data that prevail over the rights or interests of the person concerned, or the reasons for
exercising a legal claim. The affected person has the right to object to the processing of personal data that
they relate to her, for the purpose of direct marketing, including profiling to the extent that it is related to direct
based exclusively on the automated processing of personal data, including profiling, and which it has
legal effects that relate to it or similarly significantly affect it.
On the basis of Art. 34 GDPR, the data subject has the right to be notified by the Provider without undue delay
breach of personal data protection, if such a breach of personal data protection can lead to
high risk for the rights of a natural person.
Provision of information to the person concerned
The provider is obliged to provide the affected person with information according to Art. 13 GDPR
and notices according to Articles 15 to 22 and Art. 34 GDPR, which relate to the processing of her personal data.
Information must be provided in paper form or in electronic form, usually in the same form
in the form in which the application was submitted. If the data subject requests it, the Provider can provide the information
also provide verbally, if the person concerned proves his identity in another way. The provider is at
exercise of rights under Art. 15 to 22 GDPR obliged to provide cooperation to the person concerned.
The provider is obliged to provide the affected person with information according to point 1 within one month from
delivery of the request. The Provider may extend the specified period in justified cases with regard to
the complexity and number of applications to be extended by another two months, even repeatedly. The provider is obliged
to inform the affected person of each such extension within one month of receiving the request together with
reasons for extending the deadline.
If the request of the person concerned is clearly unfounded or disproportionate, especially because it is repeated
nature, the Provider may demand a reasonable fee taking into account the administrative costs of
provision of information or a reasonable fee taking into account the administrative costs of notification
or a reasonable fee taking into account the administrative costs of carrying out the required measure,
or refuse to act on a request.
Restriction of the rights of the person concerned
On the restriction of the rights of the person concerned in accordance with and according to Art. 23 GDPR and § 30 of the Personal Protection Act
of the data, the Provider informs the affected person, if the purpose of the restriction is not jeopardized by this.
INFORMATION OBLIGATION ON ALTERNATIVE RESOLUTION OF CONSUMER DISPUTES
If the consumer is not satisfied with the way in which the seller handled his complaint or if
believes that the seller has violated his rights, the consumer has the right to contact the seller with
by requesting correction. If the seller responded negatively to the request for correction or did not respond to it
within 30 days from the date of its dispatch, the consumer has the right, in order to protect his consumer rights,
to submit a proposal to initiate an alternative dispute resolution subject to an alternative dispute resolution entity. Subjects
of alternative dispute resolution are the Slovak Trade Inspection (www.soi.sk) or other entities
registered in the list of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic.
In the event of a cross-border dispute, the consumer has the right to contact the European Consumer Center
(www.esc-sr.sk), which will provide him with a delivery address, email address or telephone contact
to the subject of alternative dispute resolution, which is competent to resolve his dispute.
Supervision over the provision of services is carried out by the District Directorate of PZ Trenčín Kvetná 7, 911 42 Trenčín and
Slovak Trade Inspection, Hurbanova 59, 911 01 Trenčín, Slovakia
These general terms and conditions and all sales contracts concluded on their basis are governed by the law
regulations in force in the Slovak Republic.
In Slávnica on May 24, 2018
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Do you have questions about the terms and conditions?
Contact us at
phone: 00421 948 656 978